Information We Collect
When you register and use the shell777 platform, we collect several categories of information to ensure our services run smoothly, securely and in a way that meets your needs as a Malaysian user. The information we collect includes:
- Account information: Full name, email address, active Malaysian phone number and an encrypted password provided at registration.
- Device and browser information: IP address, device type, operating system, browser and screen resolution — collected for security and display optimisation purposes.
- Local payment information (MYR): Deposit and withdrawal transaction details in MYR processed via channels such as TNG eWallet and FPX. Full bank account numbers are not stored on our servers — only the information required to verify transactions is recorded.
- Usage data: Pages visited, session duration, betting activity records and game preferences — used to improve your overall experience.
- Cookies: Session data and user preferences stored locally to support smooth navigation and keep you logged in.
All data collection is carried out transparently and solely for the purposes stated in this policy.
Why This Information Is Required
Shell777 uses the information collected solely for legitimate and necessary purposes in order to provide the best possible service to Malaysian users. The primary purposes are:
- Processing account registration, login and user identity verification.
- Processing MYR deposits and withdrawals securely through local payment channels.
- Detecting and preventing fraudulent activity, unauthorised access and platform abuse.
- Sending account-related notifications, service updates and relevant promotional information (where you have given your consent).
- Improving platform functionality, resolving technical issues and optimising the mobile experience.
- Complying with legal and regulatory requirements applicable in Malaysia.
Shell777 will not use your information for any other purpose without your prior consent.
Cookies, Tracking & Data Storage
The shell777 platform uses first-party cookies to store your session preferences, login status and language settings. These cookies do not contain personally identifiable information and are used solely to improve your browsing experience. You can disable cookies through your browser settings, though doing so may affect the functionality of certain parts of the platform.
We do not use third-party advertising tracking cookies or external analytics tools that transmit your personal data outside the shell777 platform.
All personal information is stored on secure servers protected by industry-standard encryption. We retain data only for as long as necessary to deliver our services or as required by Malaysian law. When data is no longer needed, it is deleted or anonymised in accordance with established procedures.
Information Sharing & Data Security
Shell777 does not sell, rent or trade users' personal information to any third party for marketing purposes. Your information may only be shared in the following limited circumstances:
- Payment service providers: Required transaction details are shared with local payment processors such as TNG eWallet and FPX to facilitate deposits and withdrawals.
- Legal requirements: shell777 may be required to disclose certain information when mandated by a court order, legal process or a directive from a legitimate Malaysian authority.
- Fraud prevention: In cases of suspected fraud or security threats, relevant information may be shared with the appropriate authorities for investigation.
On the technical security front, shell777 uses SSL encryption for all communications between your device and our servers. Internal access to user data is restricted to staff who require it to carry out their duties.
Your Rights as a User
As a registered shell777 user, you have full rights over your personal information. These rights include:
- Right of Access: You may request a copy of the personal information we hold about you at any time by contacting our support team.
- Right to Rectification: If you believe the information we hold about you is inaccurate or out of date, you have the right to request an immediate correction. You can update some details directly through your account dashboard.
- Right to Erasure: You may request the deletion of your account and personal data. Such requests will be processed subject to record-keeping obligations required by law. Certain transaction data may need to be retained for the minimum period stipulated by Malaysian financial regulations.
- Right to Object: You may withdraw your consent to receive marketing communications at any time without affecting your eligibility to use the platform.
To submit any request regarding your privacy rights, please contact the shell777 support team. You may also refer to FAQ for more information.
Policy Updates & Contact Us
Shell777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in data practices, technology, or legal requirements. Users will be notified of any material changes via in-platform notifications or their registered email. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
We encourage users to review this page periodically to stay up to date on how shell777 handles their personal data.
If you have any questions, concerns or requests regarding your personal data, please reach out to the shell777 support team via:
- Email: [email protected]
- Help page: FAQ
Our team will endeavour to respond to all privacy-related enquiries within a reasonable timeframe. The security and privacy of your data is a top priority for shell777 across every aspect of platform operations.
Your Data Is Safe — Start Enjoying the Platform
Register your shell777 account today or log in to continue your gaming experience safely.